Troubleshooting Common Issues with NG-01M & NG-06R Mattress Compression Machines |NAIGU

The NG-01M and NG-06R semi-automatic mattress compression machines are widely used for their reliability, efficiency, and space-saving performance. However, like any industrial equipment, operators may occasionally encounter operational issues that affect packing quality or machine performance.

In this guide, we'll walk you through the most common issues, their possible causes, and quick troubleshooting tips to keep your production running smoothly.

🔧 1. Mattress Is Not Fully Compressed

Possible Causes:

• Inadequate pressure setting

• Overloaded or uneven mattress placement

• Hydraulic oil is low or leaking

Solutions:

• Check and adjust the compression pressure according to the product type

• Ensure mattress is evenly positioned on the compression table

• Inspect the hydraulic system and refill or replace oil if necessary

🔧 2. Film Wrapping Is Loose or Misaligned

Possible Causes:

• Film tension setting is too low

• Film roll is not loaded correctly

• Roll is nearing the end or has uneven winding

Solutions:

• Increase the tension on the film feed system

• Recheck the film installation direction and alignment

• Replace the film roll if nearing end or damaged

🔧 3. Roll-Packed Mattress Cannot Hold Its Shape

Possible Causes:

• Mattress not fully compressed before rolling

• Incorrect roll diameter or too few turns

• Weak sealing or insufficient film thickness

Solutions:

• Compress to proper thickness tolerance before rolling

• Adjust roller parameters to ensure tighter packing

• Use thicker PE stretch film (recommended: 100–120 microns)

🔧 4. Machine Stops Suddenly During Operation

Possible Causes:

• Emergency stop button was accidentally triggered

• Electrical wiring is loose or overloaded

• Sensor malfunction or safety switch issue

Solutions:

• Check if E-stop was pressed; reset if safe

• Inspect the electrical control box and connections

• Clean or replace faulty limit sensors or switches

🔧 5. Slow Compression Speed

Possible Causes:

• Low hydraulic pressure

• Worn-out hydraulic pump or motor

• Internal leakage or blockage

Solutions:

• Increase pressure setting within safe limits

• Schedule a hydraulic pump inspection

• Clean or replace internal filters

🧰 Preventive Maintenance Tips

To reduce machine downtime and avoid major repairs, apply the following maintenance practices:

• ✔️ Lubricate moving parts weekly

• ✔️ Check hydraulic oil monthly

• ✔️ Clean the sensor and roller areas after each shift

• ✔️ Replace film rolls before they completely run out

• ✔️ Perform monthly inspection of wiring and control panels

🏆 NAIGU's Support & Spare Parts

Both NG-01M and NG-06R come with:

• 🛠️ Easy-to-access components for maintenance

• 📦 Spare parts kits available for quick shipping

• 📞 Online video support and technician assistance

If you need remote diagnostics or would like a service video guide, our technical team is ready to help.

📩 Need Technical Help?

If you're facing persistent issues with your NG-01M or NG-06R mattress compression machine, contact our support team for fast and professional assistance.

📧 Email: service@naigumattressmachine.com
📞 WhatsApp: +86 13924835577
🌐 Website: naigumattressmachine.com